''If you're tuning with this thing, there will be some times you will disagree with the instrument. ''We tell people, Don't leave your ears at home,'' Mr. It doesn't mean you don't need the doctor anymore, but it gives you a much better diagnostic tool.''Įven with electronic tuning instruments, tuning remains an artistic and creative task. Callahan disagreed about the value of a computerized tuning program: ''It's like an X-ray. ''It's such a beautiful way to do it, I've never seen any reason to change.''īut Mr. ''I learned to tune aurally by a tuner who learned aurally,'' Ms. Steinway & Sons, for instance, allows its concert technicians to tune only by ear.Īnita Sullivan, a tuner in Corvallis, Ore., said that she had no need for an electronic device. The danger of a device like CyberTuner, many tuners say, is that it becomes a crutch. Then there are the purists, who shun any kind of electronic aid altogether. Karla Pfennig, a tuner in Austin, Tex., who uses Accu-Tuner, said, ''I'd have to take my G3 PowerBook around, and I'm not going to do it.'' Speaking of Accu-Tuner, she added, ''It's dedicated and it has a battery that lasts for weeks, as opposed to hours.'' Sanderson are currently in a patent dispute over a feature that automatically steps a tuner from one note to the next.) But those who prefer the Accu-Tuner say they would find it too cumbersome to carry a laptop to every tuning job.
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Reyburn's CyberTuner software takes advantage of a laptop's power, which allows it to do more things. While the $1,200 Accu-Tuner is a self-contained device, Mr. ''If you try to do this on your own,'' said Taylor Mackinnon, vice president of the Piano Technicians Guild, ''be sure to have a good piano tuner's phone number at hand.''
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Neither product is aimed at untrained hobbyists who might want to avoid hiring a professional tuner. Sanderson has sold nearly 6,000 of his Accu-Tuners, which means that many of the country's tuners - a number that some put at 10,000 and others at 15,000 - use some kind of electronic tuner. Accu-Tuner is the invention of Albert Sanderson, a physicist in Chelmsford, Mass., who has been creating electronic tuning devices since 1973. Many tuners prefer Accu-Tuner, a more entrenched mainstay of the piano tuning world. ''Instead of writing this obscure program to help a few thousand piano geeks, he'd be working at a computer company and probably making millions.'' ''If Dean Reyburn lived in Silicon Valley, none of this would have happened,'' Mr. Callahan marvels at the program's versatility and power. Reyburn has sold about 1,000 copies of the program, at $800 each. But not only are CyberTuner, Accu-Tuner and other such products anathema to some tuners, they are also the unlikely fuel that has helped rekindle a debate over how pianos should sound in the first place.ĬyberTuner is the work of Dean Reyburn, a professional piano tuner and amateur computer programmer in Cedar Springs, Mich., who wrote the program a few years ago to help his fellow tuners. Another popular product is Accu-Tuner, a stand-alone device that is used by more tuners than CyberTuner. While there are many tuning aids, the CyberTuner software has inspired a loyal following among tuners like Mr. Callahan returns to tune the same instrument, he said. Settings for each piano are stored in the computer for future reference, eliminating the need to reinvent the wheel every time Mr. Tuning a piano with CyberTuner is usually no faster than tuning a piano by ear. Callahan can create a customized, uniform tuning for each of the 800 or so pianos he tunes each year. What CyberTuner adds is a highly accurate visual readout of the pitch of the strings as they are struck or played. Callahan must still use his ears to listen to the pitch and a tuning hammer to manipulate the tuning pins. But when he tunes a piano now, he fires up his laptop computer, places it atop the piano and calls up a software program called CyberTuner. Callahan opened his own business, he relied on his ears and a tuning fork. John Callahan, a piano technician in Oakland, Calif., who is now 42, learned to tune pianos from his father when he was 16. The traditional rule of thumb, or ear, is that it can take three years, or 1,000 tunings, before a professional tuner can tune a piano well. Like glass blowing, the skill is often handed down from one generation to the next. PIANO tuning is a quirky, sparsely populated profession.